Delete your Pit Stop account
If you have the app
- Open Pit Stop and go to Account.
- Tap Delete account and confirm.
The account is removed when the request succeeds. Cancel a store subscription separately, as described below.
If you no longer have the app
You can reinstall Pit Stop, sign in with the same Apple or Google account, then use Account > Delete account. If you need help, contact us:
- To: john@appalachianintegrity.com
- Subject:
Delete my Pit Stop account
Our account database does not store your provider email address, so an email alone may not identify the account. Tell us whether you used Apple or Google sign-in and that you need account-deletion help. We may need to verify account control before processing the request. Never send an Apple or Google password. We answer within one month (for requests under Swiss law, normally within 30 days).
If you live in the EU, EEA or Switzerland, this is also how to use your right to erasure. Your other rights, and how to complain to a data protection authority, are in the privacy policy.
What gets deleted
- Your account record: your Apple or Google account ID, ZIP code (if you added one) and unlocked chains.
- Your stored Apple sign-in token and store subscription references, including the Google Play token or Apple transaction reference.
- Your reward days, banked reward days and extra AI lookups, and your scan rewards.
- All your sign-in sessions.
What is unlinked or anonymized
- Your menu upload records lose the link to your account. The menu items they added stay in the shared food database, with no link to you.
- Account-associated AI usage records lose their account link, device ID, IP hash and query text. Processing dates and costs remain. Reports are unlinked when their device ID can be matched through those usage records.
What stays
- Menu items you added to the shared food database. They carry no link to you.
- Unlinked usage figures are configured for removal after 90 days when the database purge runs.
- Reports without a matching usage-device link, shared lookup-cache text and operational logs are not automatically erased by account deletion. Contact us for a request concerning those records.
- Copies held by Apple, Google or Anthropic remain subject to those providers' retention terms.
- Diary data is stored on your device; the server has no diary copy.
Your store subscription is separate. Deleting the Pit Stop account does not cancel it. On iPhone, open Settings > your name > Subscriptions, choose Pit Stop and cancel. On Android, open Google Play, tap your profile picture, then Payments & subscriptions > Subscriptions, choose Pit Stop and cancel. You can also use Google Play's subscription settings.
For an account with a stored Apple sign-in token, the server requests revocation after deleting the account record. Deletion proceeds if that request cannot be completed; successful revocation or a retry is not guaranteed.
More about what we keep: the privacy policy.